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Customer Service & Sales
We’re passionate about all things Wayfair and are here to support our customers every step of the way, delivering on our mission to make shopping for home easy, fun, and stress-free.
What We Do
Build Long-Lasting Relationships
We know that no two customers are the same. We build customer loyalty by delivering personalized solutions.
Make Every Interaction Count
We meet customers where they are. Whether it’s over the phone or through chat or email, we deliver the same level of high-quality service wherever customers feel most comfortable.
Find That Must-Have Item
We know that customers have questions. Whether it’s about the color of fabric, the size of the furniture, or style recommendations, we partner with our customers to find the perfect pieces for their homes.
Use Data to Find a Personalized Solution
We bring our tools and critical thinking together to efficiently find the best solution or products for our customers.